Shipping policy

At Altu, we aim to process and deliver every order as smoothly as possible.

Order Processing: Orders are typically processed within 1–2 business days after confirmation.

Delivery Time: Once shipped, orders generally arrive within 3–7 business days, depending on the delivery location and courier service.

Shipping Updates: Once your order has been dispatched, you will receive tracking information via email or the contact details provided at checkout.

Delays: Delivery times may occasionally be affected by courier delays, weather conditions, public holidays, or other circumstances beyond our control.

If you have any questions regarding your shipment, please contact us at altucommerce@gmail.com with your order number.