
Frequently Asked Questions
What payment methods do you accept?
We accept major payment methods, including credit and debit cards, UPI, and Cash on Delivery (COD). All online payments are processed through secure and trusted payment gateways for a safe checkout experience.
How do I track my order?
Once your order has been shipped, you’ll receive a confirmation email or message containing your tracking details. You can use the tracking link to follow your order’s journey until it arrives.
how long will it take to ship to me?
Orders are typically processed within 1–2 business days. Delivery usually takes 3–7 business days, depending on your location. You’ll receive tracking information once your order has been dispatched.
Can you help with a defective product?
Absolutely. Your satisfaction is important to us. If your order arrives damaged or defective, please contact our support team within 48 hours of delivery with your order number and clear photos or videos of the issue. We’ll review it and assist you with the appropriate resolution.
How do I request an exchange or a return?
To request a return or exchange, please contact our support team within 7 days of delivery with your order number and reason for the request. Items must be unused and in their original condition and packaging. Once your request is reviewed and approved, we’ll guide you through the next steps.
How do I change or cancel an order?
If you need to change or cancel your order, please contact us as soon as possible after placing it. We can make changes or cancel the order only if it has not yet been processed or shipped. Once an order has been dispatched, cancellation may no longer be possible.
can I return it if I don't like it?
Yes. We accept returns on eligible products within 7 days of delivery. Items must be unused, in their original condition, and returned with the original packaging. Please contact our support team with your order details to initiate a return.


